At Akidat Bazaar, owned and operated by AKIDAT TECHSQUAD PRIVATE LIMITED, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a flexible returns and refund policy to ensure your satisfaction.
1. Returns
1.1 Eligibility for Returns To be eligible for a return, the item must meet the following conditions:
- The item must be unused, unworn, and in the same condition that you received it.
- The item must be in its original packaging, including all tags, labels, and accessories.
- The return request must be made within 7 days of the delivery date.
1.2 Non-Returnable Items The following items are not eligible for return:
- Custom-printed or personalized items
- Gift cards
- Sale or clearance items marked as “Final Sale”
- Perishable goods, such as food or flowers
- Intimate or sanitary goods, such as undergarments
1.3 Return Process To initiate a return, please follow these steps:
- Contact our customer service team at support@akidatbazaar.com with your order number and reason for the return.
- Our team will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to ship your item back to us.
- Ship the item back to us using a trackable shipping method. You are responsible for the cost of return shipping unless the return is due to a mistake on our part (e.g., wrong item shipped, defective product).
1.4 Inspection and Approval Once we receive your returned item, it will be inspected to ensure it meets the eligibility criteria. We will notify you via email of the approval or rejection of your return within 5 business days of receiving the item.
2. Refunds
2.1 Refund Approval If your return is approved, we will process your refund to the original payment method within 7-10 business days. Depending on your payment provider, it may take additional time for the refund to reflect in your account.
2.2 Partial Refunds Partial refunds may be granted in the following cases:
- Items not in their original condition, damaged, or missing parts for reasons not due to our error.
- Returns requested after the 14-day return period has expired, at our discretion.
2.3 Non-Refundable Items Shipping charges, customs duties, and taxes are non-refundable. If you received free shipping on your original order, the cost of shipping may be deducted from your refund.
2.4 Store Credit In some cases, you may choose to receive store credit instead of a refund. Store credit will be issued as a digital gift card and can be used for future purchases on Nuttkraker.
3. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at support@akidatbazaar.com and follow the return process outlined above. Once the returned item is received and inspected, we will send you a replacement at no additional cost.
4. Order Cancellations
4.1 Order Cancellation Requests If you wish to cancel your order, please contact us as soon as possible at support@akidatbazaar.com We will do our best to accommodate your request, but please note that orders that have already been processed or shipped cannot be canceled.
4.2 Refunds for Canceled Orders If your cancellation request is approved, a full refund will be issued to the original payment method. If the order has already been shipped, you may need to return the item following the return process.
5. Defective or Damaged Items
If you receive a defective or damaged item, please contact us immediately at support@akidatbazaar.com with photos of the damage and your order details. We will arrange for a replacement or a full refund, including any shipping charges.
6. Contact Us
If you have any questions or need assistance with your return or refund, please contact us at:
AKIDAT TECHSQUAD PRIVATE LIMITED
CONTACT NUMBER- 8130877268
E-MAILID- akidattech@gmail.com
ADDRESS- KH No. 289, Chhatterpur Pahari,NA,New Delhi,South West Delhi-110030,Delhi,India
Thank you for shopping with Akidat Bazaar. Your satisfaction is our priority, and we are here to help with any concerns you may have.